Where creativity and order go hand in hand

Where creativity and order go hand in hand

Digital Marketing

Aug 20, 2025

Why UGC Outperforms Traditional Ads for ROAS

User-generated content outperforms traditional ads in engagement, cost, and trust, leading to higher returns on ad spend for brands.

User-generated content (UGC) delivers better results than traditional ads when it comes to Return on Ad Spend (ROAS). Here's the key takeaway: UGC is cheaper to produce, performs better in engagement, and builds trust with audiences. Traditional ads, on the other hand, are expensive, less engaging, and struggle to connect with modern consumers.

Key Points:

  • Cost: UGC is far more budget-friendly than traditional ads, which involve high production and media costs.

  • Engagement: UGC drives higher interaction rates because it feels relatable to audiences.

  • Trust: Consumers view UGC as more reliable since it showcases real experiences.

  • Speed: UGC can be created and launched quickly, making it ideal for responding to trends.

Quick Comparison:

Feature

UGC

Traditional Ads

Cost

Low

High

Engagement Rates

Higher

Lower

Trust

High

Low

Speed to Market

Fast

Slow

Conversion Rates

Higher

Lower

UGC is a smart choice for brands looking to maximize their ad spend while staying relevant in today’s fast-paced digital world.

Transform Your Brand with UGC: The Authentic Power of User-Generated Content

1. User-Generated Content (UGC)

User-generated content (UGC) has transformed how brands connect with their audiences. Instead of relying solely on traditional advertising, UGC taps into real customers and creators to craft content that feels genuine and relatable. This approach breaks away from the polished, often impersonal nature of standard ads by focusing on authentic storytelling.

Cost-Effectiveness

Producing traditional commercials can easily rack up costs in the tens of thousands. On the other hand, UGC offers a more budget-friendly alternative while delivering comparable results. By collaborating with micro-influencers and everyday customers, brands can generate multiple pieces of content without breaking the bank.

This shift not only reduces production costs but also improves cost-per-engagement. UGC resonates more deeply with audiences, which translates to lower acquisition costs and a stronger return on ad spend (ROAS). In other words, brands can achieve impactful results without the hefty price tag of traditional campaigns.

Engagement Rates

When it comes to engagement, UGC often outshines traditional advertising. The reason? Its authenticity. Seeing real people use and enjoy products builds a connection that polished ads often fail to create. This connection encourages likes, comments, shares, and, ultimately, purchases.

Platforms like Instagram, TikTok, and Facebook are particularly well-suited for UGC, especially with the popularity of short-form videos. These bite-sized clips showcasing real-life product experiences tend to drive more interaction than static display ads. The result? Improved engagement that directly supports higher ROAS.

Trust and Authenticity

Consumers are becoming increasingly wary of overtly promotional content, preferring authenticity instead. UGC caters to this preference by showcasing products through real customer experiences. Whether it’s a heartfelt review or an unboxing video, this type of content is often seen as more trustworthy than traditional ads. And with trust comes action - higher conversion rates and better ROAS.

Scalability and Speed to Market

One of UGC's standout advantages is how quickly it can be created and deployed. While traditional ad campaigns might take weeks or even months to roll out, UGC can be launched in a matter of days. This speed is a game-changer, especially for startups or brands looking to capitalize on emerging trends.

Once brands establish strong relationships with creators and refine their workflows, they can churn out multiple pieces of content tailored to different audiences and markets. This ability to scale content production not only keeps campaigns fresh but also ensures brands can respond to trends in real-time. For example, at OKAD Agency, we specialize in helping brands streamline UGC production, crafting performance-driven content that can be adapted across platforms. This agility maximizes the return on every content investment.

2. Standard Ads

Traditional advertisements, once the cornerstone of brand awareness, are now struggling to deliver a strong return on ad spend (ROAS). While they still hold a place in marketing strategies, they face growing challenges that make them less effective compared to modern alternatives.

Cost-Effectiveness

Standard ads come with hefty price tags that can quickly drain marketing budgets. High upfront costs for production, media placement, and distribution often yield uncertain returns. Adding to this, traditional advertising typically follows a broad, one-size-fits-all approach, which wastes resources by targeting audiences who may have no interest in the product or service. This inefficiency highlights one of the major drawbacks of traditional ad campaigns.

Engagement Rates

Capturing and keeping consumer attention has become a significant hurdle for traditional ads. Modern audiences have developed tools like ad-blockers and ad-skipping features to avoid intrusive ads. On top of that, the one-way communication style of these ads leaves no room for interaction or feedback, failing to meet the growing demand for personalized and engaging experiences. This lack of engagement further diminishes their overall impact.

Trust and Authenticity

One of the biggest challenges for standard ads today is the decline in consumer trust. People are increasingly skeptical of messages coming directly from brands.

"Despite the trillion dollars spent globally, it's losing its effectiveness because people no longer trust what brands themselves are saying." - David Yovanno, CEO, impact.com

Instead of relying on brand messaging, consumers now turn to friends, creators, publishers, and reviewers who share honest and relatable experiences. This shift in trust is mirrored in spending trends: In 2023, global spending on traditional advertising dropped by 2% to $403.86 billion, while digital and alternative marketing channels captured 50.6% of total marketing budgets.

Scalability and Speed to Market

While traditional ads can reach large audiences, they often lack the flexibility needed in today’s fast-moving market. Developing and launching a traditional ad campaign involves lengthy planning and approval processes, making it difficult to respond quickly to new trends or seize timely opportunities. Once a campaign is live, making adjustments typically requires starting from scratch - a major disadvantage in a world where consumer preferences can change rapidly.

This inflexibility becomes even more problematic when considering consumer behavior. Research shows that 69.3% of shoppers discover new products weekly, but they often conduct research on at least three different occasions before buying. Additionally, 22.8% of consumers research products five or more times before making a purchase. Meeting these research-driven behaviors requires multiple touchpoints and diverse content formats - something traditional ads, with their broad and static approach, struggle to provide.

Pros and Cons

Let’s dive deeper into how user-generated content (UGC) stacks up against traditional advertising, especially when it comes to return on ad spend (ROAS). By comparing the two approaches, we can clearly see how UGC’s strengths translate into measurable performance improvements. Below is a detailed breakdown of the key differences:

Feature

User-Generated Content (UGC) Ads

Traditional Ads

Cost-Effectiveness

High – content is often created by customers or creators with minimal incentives

Low – involves high production costs, agency fees, and media buying expenses

Cost Per Click (CPC)

~50% lower than branded ads

Higher CPC rates

Click-Through Rate (CTR)

4x higher than branded ads

Lower engagement rates

Web Conversions

29% higher conversion rates

Lower conversion performance

Content Shelf Life

Longer-lasting – can be refreshed with minor tweaks

Short-lived – impact diminishes quickly

Customer Acquisition Cost (CAC)

Lower CAC

Higher CAC

This data paints a clear picture: UGC not only reduces costs but also delivers higher engagement and better conversion rates. For example, brands using UGC can save the expense of hiring a dedicated content producer, which typically costs around $72,000 annually. Compare that to the cost of a 30-second TV ad in the U.S., which averages $15,600 - excluding production fees.

The numbers back up these advantages. In 2025, Booksy implemented a TikTok-native UGC strategy that slashed their cost per registration by 92%. Registrations on TikTok cost just $22 compared to $136 on Meta platforms. This approach led to a staggering 1,700% increase in business registrations over three months and a 637% month-over-month jump in app installs.

"UGC, created naturally by customers and UGC creators, offers authentic and persuasive content at a fraction of the cost." - Veelapp

Another standout feature of UGC is its scalability. In 2025, Native produced over 1,000 pieces of creative content, exceeding their goals by 200%, while simultaneously launching five new product collections.

"Beyond being cheaper to create, UGC is also more efficient in how it performs. It's proven to drive better conversion rates, increase return visitors, and even improve search visibility through fresh, organic content. Brands don't just save money - they get more value from every marketing dollar spent." - Veelapp

Engagement metrics further highlight UGC’s edge. Ads built around UGC consistently deliver click-through rates that are four times higher and achieve better ad relevance scores. This results in lower CPMs and more efficient audience reach. These performance gains directly boost ROAS by lowering customer acquisition costs while driving higher conversions.

Conclusion

User-generated content (UGC) consistently delivers better results than traditional advertising when it comes to return on advertising spend (ROAS). Research shows that UGC campaigns often achieve lower cost-per-click rates, higher click-through rates, and better conversion outcomes compared to conventional ads. This performance gap highlights why traditional advertising methods often fall short.

Traditional ads tend to be costly and rigid, while UGC thrives on organic engagement, creating impactful and budget-friendly content.

For tech startups and direct-to-consumer brands, UGC provides a scalable way to produce diverse, creative content across multiple platforms, improving overall marketing effectiveness.

What sets UGC apart is its long-term value. Unlike traditional ads that may fade quickly, UGC retains its relevance, continuing to engage audiences well beyond the initial campaign. Its peer-driven authenticity also helps brands build stronger, lasting connections with their customers.

By tapping into real customer interactions, UGC not only drives immediate ROAS but also creates a lasting competitive edge. It allows businesses to make the most of their marketing budgets while building trust and loyalty with their audience.

With a focus on performance-driven UGC content and ad video editing, OKAD Agency helps brands unlock these advantages. Specializing in authentic short-form videos and ad creatives for E-commerce, Skincare, Wellness, and Dating brands, they empower high-growth companies to fully leverage the potential of UGC.

FAQs

Why does user-generated content (UGC) drive higher engagement compared to traditional ads?

User-generated content (UGC) tends to spark more engagement because it comes across as real and relatable to audiences. Unlike traditional ads, which can sometimes feel overly polished or heavily sales-focused, UGC features everyday people sharing their honest experiences. This makes it easier for others to trust and connect with what they see.

Studies reveal that UGC can achieve up to 4 times higher click-through rates while also cutting down on cost-per-click. It also builds stronger consumer trust, which often translates to higher website conversions and more interaction across different platforms. By leaning into its genuine nature, UGC fosters connections that traditional advertising often struggles to create.

How can brands use UGC to improve their return on ad spend (ROAS)?

Brands can significantly improve their return on ad spend (ROAS) by weaving user-generated content (UGC) into their marketing efforts. The first step? Encourage your customers to share their honest experiences - whether through reviews, photos, or videos. Once you have this content, it can be repurposed across key platforms like social media, email campaigns, or even paid ads to reach and engage a broader audience.

Why does UGC work so well? It builds trust. When potential customers see real people sharing their stories, your ads feel more relatable and authentic. This not only boosts engagement but can also lead to higher conversion rates, making your ad spend work harder for you. The key is to focus on high-quality UGC that reflects your brand’s voice and values to ensure it delivers maximum impact.

Why do consumers trust UGC more than traditional ads, and how does this boost conversion rates?

Consumers tend to rely on user-generated content (UGC) more than traditional advertising because it comes across as more sincere and impartial. UGC acts as a form of social proof, showcasing real-life experiences from actual customers who have used a product or service. This relatable element helps build trust and reassures potential buyers.

Studies reveal that UGC can have a huge impact on conversion rates, with some brands reporting up to a 140% boost when UGC is featured on product pages. Genuine reviews and relatable content connect better with audiences, driving higher engagement and influencing purchasing decisions more effectively.

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